09 833 3134

About Us

Westgate Medical Centre is a large General & Urgent Care Clinic, situated in West Auckland providing health outcomes for our rapidly expanding and diverse community. Westgate has been established for over 20 years with a recently refurbished clinic that hosts state of the art equipment. Our highly skilled team are committed to providing quality, innovative and accessible healthcare to individuals and families.

Westgate Medical Centre is a large General & Urgent Care Clinic, situated in West Auckland providing health outcomes for our rapidly expanding and diverse community. Westgate has been established for over 20 years with a recently refurbished clinic that hosts state of the art equipment. Our highly skilled team are committed to providing quality, innovative and accessible healthcare to individuals and families.

  • Our History

    Westgate Medical Centre opened on 12th May 1999 in the new Westgate Power Centre in Massey, West Auckland, by Doctors Richard & Ellen Selkon, as a joint venture with the Te Whanau O Waipareira Trust, and The Doctors Systems Ltd. Ten permanent doctors work in the centre offering a service available 8am-8pm, 7 days a week, including public holidays. We aim to offer a service of exceptional quality at affordable rates.

    PHOs

    All GP practices and medical centres have joined Primary Health Organisations (PHOs), the government’s latest model for providing primary health care to New Zealand communities. What are PHOs, and what does this mean for you ?

    They are local groups of primary health care providers responsible for organising and delivering primary health care to meet the needs of those enrolled with them. The government has put a lot of additional money into primary health care through this process.  They get a set amount of funding from the government to subsidise a range of health services.

    Westgate Medical Centre is a member of Total Health PHO. It is important to realise that in order to enrol in a PHO you need to be eligible for publicly funded heath care in New Zealand and will need to provide evidence of this such as a New Zealand Passport, New Zealand Birth Certificate or any Passport containing a valid Permanent Residency Visa which is valid for more than two consecutive years. Further information can be obtained here from the Ministry of Health.

    They will give their communities, iwi, and enrolled people the opportunity to have a say about the services the PHO provides.

    So what does this actually mean for me?

    • Cheaper consultation fees (approximately 50% of the consultation fee is funded by the government)
    • Cheaper prescription fees of $5 per item with a maximum of 12 script charges per year then all further scripts are free.
    • MMH

    See Fees

    Plus

    • One free annual diabetic review for diabetic patients
    • Two free 6 monthly sexual health/contraception visits for under 22’s * – for Maori/PI only
    • Care Plus for free nursing care for certain chronic conditions.
      Primary options-a scheme to treat some people in primary care who would otherwise be sent to hospital. Casual patient transfer to A&M.
    • Access to government for diabetics, diabetic eye screening and podiatry care, Care Plus, nurse clinics.

    The funding is based on the numbers and characteristics (e.g. age, sex, ethnicity) of people enrolled with them, The funding will pay for services to:

    • Provide care and treatment when people are ill
    • Help people stay healthy
    • Reach out to those groups in their community who have poor health or are missing out on primary health care.

    The government plans to increase funding to PHOs with the aim of reducing the cost of primary health care for everyone over time.

    Why should you enrol with a PHO?

    • If you are a regular patient
    • If you have already enrolled with us, we would like to make sure that you are happy to be enrolled with us and that the information we have about you is correct, for example, your ethnicity, spelling of your name, age, date of birth and address.
    • If you have questions about your enrolment, please ask at reception.
    • If you have not checked your details yet, please ask at reception.
    • If you are a new patient.
    • If you do not always use our service but would like to enrol, please ask at reception. Once you are enrolled with us, it means you have chosen our service to provide your ongoing health care needs. You do not have to be enrolled with us to use our health service. 

    Enrolment Form

  • Frequently Asked Questions about PHOs

    • Can I enrol with two Primary Health Organisations?

      No. You should enrol with the service you use most often. You can still visit other primary health care professionals, but there are benefits when you get most of your health care from your usual doctor, nurse, or health service.

    • What will happen if I do not enrol with a Primary Health Organisation?

      Enrolment is voluntary. If you choose not to enrol, you will still be able to see us as a casual patient but will not receive the enrolment subsidy and would then be responsible for the fees charged at the applicable casual rate. For people under the age of 14 or for Community Service Card holders there may be a part subsidy via GMS.

    • Can I enrol my children?

      Yes, you can enrol any children in your care if they are 16 years of age or under. Ask at reception to find out what you need to do. We can only consider applications for enrolment for children where at least one parent is enrolled with us.

    • Can I enrol other members of my family or whanau?

      No, if they are over the age of 16 they need to enrol themselves, unless you have Power of Attorney or you are their authorized representative.

    • Will I still need to pay to see my GP or nurse?

      You will still have to pay to see your GP or nurse, but once your enrolment is processed by the Ministry of Health and if you are eligible for subsidised consultations, we will be able to offer reduced fees, or even free care for some categories of patients.

      All our standard charges and the reduced charges available to enrolled patients that receive the additional subsidies from the Ministry of Health, are displayed on the notice boards at reception. If you have any questions about the health services provided or cost, ask at reception.

    • What happens to my enrolment information?

      When you enrol, the PHO will use the information collected from you to build an enrolment register. This register is sent to the Ministry of Health where your information will remain confidential.

      The Ministry of Health needs this information to:

      • Calculate the funding that is given to the Primary Health Organization
      • Correct your details on the National Health Index
      • Monitor quality of care

      The following information is kept:

      • Name and address
      • Date of birth, gender and ethnicity
      • CSC (Community Services Card) number and expiry date (and if applicable) High User Card and expiry date
      • National Health Index (NHI) number known by the PHO
      • Whether you are a New Zealand resident or not

      The date of your enrolment and the date you last visited your doctor or nurse. The reason for your visit will not be sent to the Ministry of Health.

  • Accreditation

    ACC Accreditation as an Urgent Care Clinic

    • Period 2001-2003
    • Period 2003-2005
    • Period 2005-2008
    • Period 2008-2011
    • Period 2011-2015
    • Period 2016-2019

    RNZCGP Cornerstone GP Accreditation

    In September 2005 we were one of the first General Practices in New Zealand to receive this distinguished Accreditation and again in November 2008 we were one of the first General Practices in New Zealand to undergo and achieve re-accreditation.

    • Period 2005-2008
    • Period 2008-2011
    • Period 2011-2014
    • Period 2015-2018

    Cold Chain Accreditation

    • Period 2001 -2006 (audits annually)
    • Period 2006 -2009
    • Period 2009 -2012
    • Period 2012-2015
    • Period 2015 -2018

    Testsafe

    TestSafe is a Ministry of Health initiative whereby all laboratory test results are stored on a central database known as the Regional Results Repository. The aim of this is to make sure that any blood test results are available to the primary healthcare or hospital doctor treating a patient and will cut down on hospitals needing to duplicate tests already done by their GP. Access to these results are strictly controlled.

    All patients do have the right to “opt-off” on each or any occasion and can do this by informing either the GP prior to the lab form being printed, the laboratory nurse taking the blood sample or by phoning 0800LABSAFE (0800 522 7233), but should be aware this may result in blood tests being retaken at another facility with the consequent delay in that provider obtaining the results.

    Further information can be obtained from brochures in our waiting rooms or by phoning the labsafe number above.